If you wish to change the answers to your security questions, you can resolve this issue yourself.
Once you log in with your User Name and password, click on the "Profile & Notifications" link under My Account.
Once you are on the Profile page, click the "Security" tab and you will see a "Question" button.
Click the Question button and a page will display where you can change your security questions and answers.
If you are still in need of assistance, please